Location: CenterWell Senior Primary Care office address: 360 Douglas Avenue, Altamonte Springs, FL 32714

Overview of Referral Coordinator Job Functions:

• This position is Onsite
• Prepares and processes all managed care referral paperwork.
• Gathers pertinent information from physicians, nurse practitioners and nursing staff to complete referrals.
• Contacts various offices/facilities to obtain necessary appointments for completing referrals.
• Maintains referral records and files documentation.
• Responds to patient inquiries regarding health plan referrals.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.

Required Qualifications

• 1-3 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population
• Referral experience is MANDATORY
• Proficient with medical terminology
• Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
• Experience with Electronic Medical Records
• Excellent professional communication abilities, at all levels within the organization and with patients, at all times
• Bilingual in English and Spanish

Working hours: Monday to Friday 8AM-5PM

Local travel may be required; Mileage is reimbursed

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Application Question(s):

• "What is your desired salary? Please do not state negotiable, put a range you are comfortable with."

Experience:

• Insurance verification: 1 year (Required)
• Referral: 1 year (Required)
• Microsoft Office: 1 year (Required)
• EMR systems: 1 year (Required)

Language:

• English (Required)
• Spanish (Required)

Ability to Commute:

• Altamonte Springs, FL 32714 (Required)

Work Location: In person